Privacy Policy
Effective Date: September 18, 2025Welcome to Doggy Days (“the Website,” “we,” “our,” or “us”). Your privacy is very important to us, and we are committed to protecting the personal information you share when using our services. This Privacy Policy explains what information we collect, how we use it, and how we keep your data secure. By accessing or using the Website, you agree to the terms of this policy.
Information We Collect
1. Information You Provide When you use our Website or services, we may collect personal details such as:
Name
Email address
Phone number
Pet details (such as name, breed, or special needs, if provided for our services)
Other information submitted through forms, appointment requests, or inquiries
2. Website Usage Data We may also collect non-personal data automatically through tools like Google Analytics, including:
IP address
Browser type and version
Device details
Browsing activity on our Website
This information helps us improve the user experience and is not linked to specific individuals.
How We Use Your InformationWe use collected information for purposes such as:
Service Delivery: To schedule grooming, training, and boarding appointments, and to provide requested services.
Customer Support & Communication: To respond to inquiries, confirm bookings, and provide important updates about your appointments.
Marketing Communications: With your consent, we may send promotional offers or updates by email or SMS. You may opt out at any time (for SMS, reply “STOP”).
Protecting Your Information
We implement industry-standard security measures to protect your personal data during collection, transmission, and storage. While no system can be guaranteed fully secure, we work hard to ensure your information is protected.
Information Sharing
We do not sell or rent your personal information. We may share your data only with:
Trusted service providers who assist in operating the Website or delivering services (bound by confidentiality obligations).
Legal authorities, if required by law or necessary to protect our rights, property, or safety.
Third-Party Links
Our Website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing personal information.
Remarketing
We may use third-party vendors, such as Google, to show ads to past visitors. These ads may highlight services like grooming, dog training, or boarding specials. Remarketing does not involve the collection of personally identifiable information.
Automated Text Messaging (A2P)
To keep our customers updated, we may use automated text messages (e.g., appointment confirmations, reminders, or special offers). By providing your phone number, you consent to receive such communications in compliance with the Telephone Consumer Protection Act (TCPA) and applicable laws. You can opt out anytime by replying “STOP.”
Children’s Privacy
Our services are directed to pet owners aged 13 and older. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13.
Information for Service Requests
If you provide personal or pet-related information to book grooming, training, or boarding services, it will only be used for that purpose. We do not share this information unless necessary to provide the service or comply with legal obligations.
Scope of This Policy
This Privacy Policy applies only to data collected through our Website. It does not apply to offline interactions or information collected through other methods.
Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated Effective Date.
Contact UsI
f you have any questions or concerns about this Privacy Policy, please contact us:
Doggy Days
715 W Rollins Road Round Lake Beach, Illinois 60073
Email: Dogs@doggydays.com 📞 Phone: 224-814-4444