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Good questions.
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Membership opens January 1, 2027.Learn more
A little clarity goes a long way
Good questions.
Clear answers.
Membership, first visits, billing, and everything in between. Here’s what to know before your next good day.
First visits & care
Does every new dog need an evaluation?
Yes. Every new dog has a one-time $40 evaluation, including members. Start here.
Can my dog attend without joining?
Yes. Non-members can book daycare, boarding, and training at non-member rates. Enrichment activities, including Enrichment Fridays, are members-only.
Does my dog have to join group play?
No. Structured (Solo) Daycare and Structured Boarding offer a quieter setup with one-on-one attention.
Which vaccines do I need to upload?
The pet parent portal asks for DHPP, Bordetella, and Rabies records. Contact the team about current requirements before your visit.
Membership & enrichment
What does membership include?
Member rates on daycare, boarding, and training; exclusive access to enrichment activities, including Enrichment Fridays; and members-only additional-dog discounts.
What does it cost?
$14.99 per month, per family. Care services are billed separately at member prices.
When can I join?
January 1, 2027, in the pet parent portal or at the front desk. No early sign-ups.
When do member rates begin?
The day you join, including boarding. There is no waiting period.
Is enrichment available to non-members?
No. Enrichment activities—including Enrichment Fridays—are exclusively for members.
Billing & cancellation
How is membership billed?
We charge the card on file on the 1st of each month. The first month is prorated by day. Membership renews monthly until canceled.
Is there a minimum commitment?
Yes, three billing months. Your prorated first month counts. If you cancel during the minimum, cancellation takes effect at its end and remaining minimum payments are still charged.
How do I cancel?
Email dogs@doggydays.com. That email alone is enough. You may also call 224-814-4444 or tell the front desk. Requests by 11:59pm CT on the last day of the month stop the next charge, subject to the minimum term.
Can I pause membership?
No. After your three-month minimum, you may cancel and rejoin later.
Are partial months refunded?
No partial-month refunds. Billing errors will be refunded in full.
What if the membership price changes?
We’ll email at least 30 days before a price change. You may cancel before the change takes effect, even during your three-month minimum.
Rates, packs & discounts
Can I keep using my existing pack?
Yes. Existing daycare and boarding packs remain usable. New daycare and boarding packs will no longer be sold starting January 1, 2027. Training packages remain available.
How do additional-dog discounts work?
Members pay the full member rate for the first dog. Each extra dog gets 5% off daycare, 10% off boarding, and 5% off training. Standard and Structured daycare dogs may be combined.
Do you offer a military discount?
Yes. A 5% military discount is available to members and non-members.
What are peak fees?
A $10/day daycare or $10/night boarding fee applies on listed peak dates to members and non-members. Memorial Day 2027 is boarding only. See the full date list.
Where can I see every price?
Visit Pricing for member and non-member rates, packages, and peak fees. Grooming has a separate menu.
Good days start with a hello
Still have a question?
We’re all ears.
Start with a $40 evaluation. We’ll get to know your dog and help you find their fit.
Questions? 224-814-4444